As part of the neonatal hep B programme, a failsafe process has been developed which involves the CHIS (Child Health Information System) following up practices where vaccinations are missed or delayed.
Towards the end of last year, BHRUT had been experiencing issues with responding to Urology A&G requests. The service has confirmed that they have now responded to all open requests, however, they need time to put in place sustainable processes.
Raise concerns about a number of issues, such as the safety or quality of service, or about specific instances where a patient has had a poor experience of care, or has not received care.
