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Emergency treatment for urgent, sight-threatening problems 

GPs are encouraged to send patients to the nearest emergency eye unit rather than sending patients directly to Moorfields Eye Hospital. 

As such, please consider units in close proximity to the patient prior to referring. 

Eligibility criteria for patients that are suitable for urgent Moorfields Eye Hospital A&E review 


  • Patients with urgent, sight-threatening problems such as:
  • Penetrating Eye Injury
  • Chemical/Thermal  Burns to eye
  • Giant Cell Arteritis with loss of vision
  • Flashes & Floaters of recent onset
  • Sudden loss of vision
  • Retinal detachment
  • Contact lens ulcers
  • Acute cranial nerve paresis
  • Corneal Abrasions
  • Corneal Foreign Bodies
  • Symptoms of acute angle closure glaucoma
  • Optometry referrals for pressures >30mmHg. 


  • Patients with non-urgent problems (dry eyes, itchy eyes, hay fever, cataracts).
  • Moorfields carries out active triage – if a condition is not urgent, patient may be triaged away from A&E.
  • Moorfields A&E prefers GPs to call prior to sending patients.  t: 020 7521 4682 (direct dial to the A&E named clinician of the day) 

How to Refer  

Specialist A&E Dept – Referral letter essential. Please explain why same day urgent.   

Discharge summaries sent via Docman. 

Contact Details 

A&E, Moorfields Eye Hospital, 162 City Rd, London EC1V 2PD 

Moorfields Direct – t: 020 7566 2345 

Clinical queries – t: 020 7521 4682 (direct dial to the A&E named clinician of the day)

© 2022 NHS Havering Clinical Commissioning Group.